FAQs
Everything you need to know before you arrive.
About the services
Please bring your own slippers and towels. Bathrobes are available for hire for $10. You may also wish to bring comfortable clothing for after your session to extend the feeling of relaxation as you transition back into your day.
Bath house sessions run for 2 hours. Yoga or meditation classes are 1 hour, followed by 1 hour of bathing. Massage treatments are 60 or 90 minutes. Ritual packages combine a massage with a two-hour bath, with bathing enjoyed before treatment for the best results.
Our experiences are designed for most guests; however, they may not be suitable for people with certain medical conditions such as uncontrolled diabetes, hypertension, hypotension, cardiovascular concerns or other chronic illnesses. If you are unsure, we recommend consulting your healthcare professional before visiting.
For your safety, we do not recommend use of the bath house facilities during pregnancy, including the sauna, hot pools and cold plunge. While we do not currently offer specialised pregnancy massage, you are welcome to attend our yoga classes. Please tell your teacher before class so appropriate modifications can be provided. As always, we encourage seeking guidance from your healthcare provider before booking.
Yes. We welcome both private bookings and small group experiences, ideal for celebrations, corporate wellness or intentional gatherings.
On arrival, our reception team will welcome you and introduce you to the space. Heal Bath House is a phone-free sanctuary, created to support presence and disconnection from outside demands. Move at your own pace between the magnesium mineral pool, traditional sauna and cold plunge, or unwind in our quiet lounge with herbal teas and nourishing snacks. Most guests leave feeling lighter, calmer and more connected to themselves.
Frequency is entirely personal. Many guests experience the greatest benefits when bathing becomes part of a consistent wellbeing ritual rather than an occasional treat.
At this time, all Heal Bath House experiences are delivered in person to preserve the integrity of the environment.
Yes. All practitioners and teachers are fully qualified and professionally trained.
Heal Bath House is primarily an 18+ environment. Guests under 18 must be accompanied by a parent or guardian.
Yes. Our space is available for private events, and we regularly curate workshops and immersive wellness experiences. Contact us for more information.
Yes, companions or carers are welcome to support your comfort and safety.
Payment & bookings
Book through the Heal Bath House app (App Store or Google Play) or on the web, or call reception on 0432 821 453.
Please arrive 10 minutes before your session so we can familiarise you with the space without rushing your experience.
We kindly request at least 24 hours’ notice for cancellations or changes. Bookings cancelled within 24 hours will incur the full session fee. Shortened appointments remain charged at the original booking duration.
Your session will conclude at the scheduled time to respect other guests. Late arrivals cannot be extended.
You can reschedule or cancel your booking directly in the Heal Bath House app or on the web.
All bookings are securely paid through the Heal Bath House app or web booking at the time of reservation.
Yes. We offer three, five and ten-visit passes, along with unlimited membership options for guests seeking ongoing access. See our price list for more information.
Yes. Gift cards are available electronically and as beautifully presented physical gifts. They are valid for 12 months from the date of purchase, are non-refundable and cannot be redeemed for cash. Buy one on our gift cards page, or call 0432 821 453.
Please contact our team directly and we will help curate your visit.
Currently, our services are not claimable through health insurance providers.
About the centre
477 Lygon Street, East Brunswick. Tram routes 1 and 6 stop directly outside. Street parking is available nearby; we do not have parking on site, so please allow time to find a spot.
Monday to Friday, 6:00am – 10:00pm. Saturday and Sunday, 8:00am – 10:00pm.
Walk-ins are welcome subject to availability; however, bookings are recommended to avoid disappointment.
Yes. Our lounge areas are designed for lingering, whether you wish to arrive early to settle in or take a moment before returning to the outside world.
We offer a selection of herbal teas, detox water and light nourishing snacks such as protein balls, nuts, crackers and seasonal options. Please let the team know if you have any severe food allergies (such as nuts) and we can accommodate you.
Heal Bath House features a communal bath area, yoga and meditation studio, relaxation lounge, three massage rooms and two private consultation rooms.
At present, the building is not wheelchair accessible. We recognise the importance of accessibility and hope to improve this in the future.
Memberships
Unlimited membership, $250 per week. Includes unlimited bath house access, yoga and meditation classes, priority booking, a complimentary bathrobe for each visit and a nourishing juice shot. Early bird unlimited membership, $200 per week. Unlimited access between 6:00am and 10:00am, including yoga and meditation, plus a bathrobe and juice shot with every visit.
Memberships require a minimum one-month commitment. Cancellations may be made with one week’s notice thereafter. Speak with the team to cancel via our contact page.
Memberships are non-transferable.
Miscellaneous
Heal Bath House is a phone-free sanctuary. Photography and video are not permitted, allowing every guest to fully disconnect. Exceptions may apply for private events, and content creators may be permitted during specific periods communicated in advance by the Heal team.
Yes. A curated selection of wellness products is available in-centre.
Please contact hello@healbathhouse.com.au or call 0432 821 453.
To join our team, please send your resume to hello@healbathhouse.com.au.
Our Privacy Policy, On Premises Policy and Terms of Use are on this website, linked in the site footer.
Still wondering? We’re happy to help.
